Shipping policy
At Kaira Footwear, all orders are processed the same day they are placed on our website, unless the order is placed on a weekend or public holiday. In such cases, orders will be processed on the next working day.
We always strive to deliver your order within the estimated timeframe. However, during promotions, holidays, or periods of high demand, shipping times may be extended.
Once your order has been verified, it is processed within 1–6 business days and shipped to the delivery address provided at checkout.
All products are dispatched within 1–6 business days after the order is placed.
We ship internationally to most countries worldwide.
Estimated Delivery Times
Standard Shipping
- Estimated delivery time: 7–12 business days, depending on product demand and destination.
Peak Periods
During periods of exceptionally high demand (including Black Friday, Cyber Monday, Christmas, and other peak seasons) or due to logistical disruptions, delivery may take approximately 2–3 weeks.
If your order is confirmed as lost or undelivered, you may be eligible for a refund.
Tracking Information
All shipments include tracking information and are insured whenever applicable.
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status.
Important Shipping Information
Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is entered and the customer does not notify us immediately before the order is processed and shipped, we cannot guarantee recovery of the package.
In such cases:
- Refunds will not be available.
- Any reshipment costs will be the responsibility of the customer.
Failed Delivery Attempts
If the carrier cannot contact the customer at the time of delivery, a delivery notice may be left.
If the package is not collected within the timeframe established by the carrier (typically 15 days), the parcel may be returned to the shipping facility or warehouse.
In these situations:
- The order may be considered abandoned.
- Refunds may not be available.
- Reshipping costs will be the responsibility of the customer.
Address Changes After Shipment
Once an order has been shipped, we are unable to modify the delivery address.
Shipping is handled by third-party logistics providers, and after dispatch, address modifications may not be possible.
Customers are responsible for any loss resulting from:
- Incorrect addresses
- Moving to a different address after placing the order
- Incomplete delivery information
Customs, Duties & Taxes
International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Kaira Footwear is not responsible for any customs charges, import duties, taxes, or related fees applied to the shipment.
These charges are the sole responsibility of the customer.
Failure to pay customs fees does not qualify for a refund.
Shipping Origin
Orders may be shipped from our international fulfillment centres located in:
- United States
- China
- Other international logistics facilities
depending on product availability and destination country.
Returns & Shipping Costs
Unless otherwise required by law:
- Customers are responsible for return shipping costs.
- Original shipping costs are non-refundable.
Contact Information
For any questions regarding shipping, delivery, or tracking, please contact us at:
Website: Kaira Footwear
Product Disclaimer
We do not sell counterfeit branded products, and our products do not include unauthorized logos or trademarks.
Acceptance of Policy
By placing an order on our website, you acknowledge and agree to this Shipping Policy and all related terms and conditions.